Effective Date: January 15, 2025
Royal Flush Equipped ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website royalflushequipped.com and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us via email or contact forms
- Request information about suppliers or equipment
- Subscribe to our newsletter or updates
- Engage with our customer support
This information may include your name, email address, company name, phone number, and any other details you choose to provide.
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages viewed and time spent on our site
- Referring website
How We Use Your Information
We use the collected information for the following purposes:
- Responding to your inquiries and providing customer support
- Connecting you with appropriate equipment suppliers
- Providing information about casino equipment and industry updates
- Improving our website and services
- Complying with legal obligations and regulatory requirements
- Protecting against fraud and ensuring website security
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific purposes
- Legitimate Interests: For business operations, improving services, and security
- Contract Performance: When necessary to provide requested services
- Legal Obligation: To comply with applicable laws and regulations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Equipment Suppliers: When you request connections with specific suppliers, we may share relevant contact information
- Service Providers: With trusted third-party services that help us operate our website and business
- Legal Requirements: When required by law, court order, or regulatory authority
- Business Protection: To protect our rights, property, or safety, or that of our users
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information for supplier connections is typically retained for up to 3 years unless you request deletion.
Your Rights Under GDPR
If you are a resident of the European Economic Area, you have the following rights regarding your personal data:
- Right to Access: Request information about the personal data we hold about you
- Right to Rectification: Request correction of inaccurate personal data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to certain types of processing
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@royalflushequipped.com. We will respond to your request within 30 days.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Please see our Cookie Policy for detailed information about our use of cookies.
Third-Party Links
Our website contains links to external supplier websites and third-party services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.
Children's Privacy
Our services are not directed to individuals under 21 years of age. We do not knowingly collect personal information from children under 21. If you become aware that a child has provided personal information to us, please contact us immediately.
International Data Transfers
If we transfer your personal data outside the European Economic Area, we ensure appropriate safeguards are in place, including adequacy decisions by the European Commission or appropriate safeguards such as standard contractual clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@royalflushequipped.com
Website: royalflushequipped.com
For GDPR-related inquiries or to exercise your rights, please include "GDPR Request" in the subject line of your email.